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Manufacturer Warranty: Jada Toys, Inc. warrants to the original consumer purchaser that any non-die cast collectible product will be free of defect in material and workmanship for thirty (30) days from date of purchase. Jada Toys, Inc. will repair or replace the non-die cast collectible product at our sole option, in the event of such a defect within the warranty period. There is no warranty for the die cast collectible products.

Defective Product: Please report within 30 days of purchase. The best choice is to return it to the place of purchase with a receipt. Most reputable retailers have programs in place with Jada Toys and will take care of defective issues with a store credit or exchange.

Jada Toys, Inc. warrants to the original consumer purchaser that the non-die cast  product will be free of defects in material and workmanship for thirty (30) days from the date of purchase. Jada Toys will repair or replace the product, at our sole discretion, in the event of such a defect within the warranty period.

In the event of a defect covered under this warranty, first call (800)679-5232. Many problems can be solved in this manner. If necessary, you may be asked to return the product for a replacement or refund at the place of purchase (please refer to the retailers return policy) or you may be instructed to return the product (postage paid and insured by the consumer) to Jada Toys – address to be provided upon contacting us via phone/email. Include your name, address, telephone number, copy of dated sales receipt, and a brief explanation of the defect. Repair / replacement and return shipment will be free of charge. Please return the defective part or unit, packed securely. This warranty does not cover damage resulting from unauthorized modification, accident, misuse or abuse. If the product is returned without a dated sales receipt, the product may be excluded from coverage under this warranty.

Jada Toy’s liability for defects in material and workmanship under this warranty shall be limited to repair or replacement, at our sole discretion, and in no event shall we be responsible for incidental, consequential, or contingent damages (except in those states that do not allow this exclusion or limitation). This warranty is exclusive, and is made in lieu of any express or implied warranty. Valid only in U.S.A. and Canada. This warranty gives you specific legal rights and you may have other rights, which may vary from state to state. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusions or limitations may not apply to you.

Currently, other than replacement R/C controllers, we do not sell other replacement parts and accessories such as rims, screws, axels, bumpers, and vehicle body parts. Available replacement parts:

• R/C Remote: $18 USD each for all types of radio control with antenna (Int’l shipping add $10). When ordering a remote controller, please indicate the frequency of the radio control, either 27 mHz or 49 mHz.

To order, please include a note with:

1. Name
2. Shipping Address
3. Phone Number
4. Product line, scale, model and item number
5. Replacement part
6. Payment (U.S. cashier check or money order only) to:
    
   ATTN: Parts Department
   Jada Toys, Inc.
   18521 Railroad St.
   City of Industry, CA 91748

Each Jada R/C vehicle and controller is assigned one of two frequencies (27 mHz or 49 mHz, if you are in the United States). You can operate TWO Jada R/Cs at the same time, if one R/C is 27 mHz and the other is 49 mHz.

• Vehicle and Controller 1: 27 mHz
• Vehicle and Controller 2: 49 mHz

Some Jada R/Cs allow you to choose a channel within the frequency (27 mHz channel A, B, and C and 49 mHz channel A, B, and C). In this case, you can play up to SIX R/Cs at the same time by assigning a channel to each vehicle and controller.

• Vehicle and Controller 1: 27mHz Channel A
• Vehicle and Controller 2: 27mHz Channel B
• Vehicle and Controller 3: 27mHz Channel C
• Vehicle and Controller 4: 49mHz Channel A
• Vehicle and Controller 5: 49mHz Channel B
• Vehicle and Controller 6: 49mHz Channel C

Frequency does not affect performance of the R/C.

Please take the following troubleshooting steps:

1. Make sure both the vehicle and remote controller are turned on.

2. Install new batteries.

3. If applicable, check that the vehicle and controller have matching frequencies and channel.

4. Make sure antenna is fully extended. Some controllers require you use a wire tube, which is included in packaging.

5. If you are still having trouble, call Jada Toys customer service at 1-800-679-5232.

When changing batteries, be sure to avoid

• Mixing alkaline and lithium batteries
• Mixing brands
• Mixing old batteries with new ones

Doing so could reduce overall performance and cause battery leakage or rupture. If you are using rechargeable batteries, be sure to follow the manufacturer’s charging instructions.